After the spread of Covid-19, seeking healthcare for noncontagious issues became much harder. Telehealth has become a better way to receive proper care from a doctor in a short period of time. During cold and flu season, it can be difficult to get into a doctor with everyone else who is also sick. Telehealth can help limit doctors’ schedules, improve your symptoms sooner, and remedy winter emergencies. CareXM provides triage and telephone health for your office. Helping patients across many medical offices and outside of the office is our passion. 

What Is Telehealth?

The process of telehealth is working with a doctor or medical assistant over the phone, or via video chat. This allows you to be seen at any time, in the comfort of your own home. Telehealth helps you communicate with the doctor without the need for travel time and can diagnose your symptoms by seeing you through the screen. 

Telehealth is also a great way for nurses and doctors to check up on patients who have recently had surgery or been in the hospital. Telehealth appointments save the recovering patient from coming back into the hospital and usually only take a few minutes if the patient doesn’t have any pressing concerns. These save the doctor from seeing too many patients in one day and save you from waiting for over an hour to have a short conversation with them. 

Stay Safe During Winter Storms

Dealing with a medical emergency during intense winter weather can be scary. Traveling in the snow with icy roads in order to travel to a doctor can be just as physically exhausting as dealing with a sickness. 

During bad weather, many patients may find it hard to get into a hospital or doctor’s office and are often safer if they just stay home. Telephone triage can help during winter emergencies by getting a patient a diagnosis and possibly a prescription without having to leave their homes. 

Saving Money For Common Viruses

Common viruses can plague many patients but they may not know what they have and worry about worsening symptoms. Common colds or viruses can be easy to diagnose over the phone or via video call and save room for other patients that need more immediate care for bigger winter emergencies. This can save both doctors’ and patients’ time and get them back to resting sooner and alleviate worry over what sickness they have. Doctors can give you a prescription for medication over the phone or through apps without even needing to be seen. 

Monitoring For Highly Contagious Diseases

For those with highly contagious diseases, telehealth can help monitor their progress and ensure their symptoms don’t get any worse. Helping these patients stay home keeps germs from spreading and allows them to rest in the comfort of their homes. 

Covid-19 variants will continue to spread and the use of telehealth will help keep covid from spreading to others quickly. Using telehealth can help doctors monitor patients and recommend the best next steps in your recovery. 

Telehealth For Mental Health

During the winter, the world is darker and colder which can have negative effects on those with mental health issues. Seasonal depression or other mental blocks can become worse with a lack of light, increased sickness, and colder weather. In the wake of Covid-19, many people were in isolation and could not be seen for their medical concerns. 

Telephone appointments can give timely treatments by categorizing them on an emergency severity index. 5 is the least urgent and 1 requires immediate medical attention. Triage can help professionals collect medical history and the proper time needed for these issues without rushing or getting wires crossed. During the winter with other cold and flu patients filling ER rooms, patients with mental illness may get overlooked. Telehealth ensures that this does not occur. 

Education For First Responders

With the growing use of technology, first responders have open access to specialists in the field. Performing triage or life-saving efforts can be done by EMTs with the help of doctors over the phone. Video consultations can also help those who can not reach their primary provider after an accident. 

Telehealth With CareXM During Winter Emergencies

As the world continues to change the healthcare world will have to continue to adapt. CareXM is your ultimate partner in experience management and will give you the virtual tools you need to give patients the best care. 
Our mission is to care about patients, staff, and your business. Our healthcare partners experience relief from working with our triage, home health, and remote care products. Utilize telehealth for winter emergencies to improve the life of your patients.