With more data than any other triage partner, we help you find the right solution for your organization and the most reliable path to fully resolving patient needs. CareXM is the only clinical triage expert who can simultaneously solve for now and predict future triage needs, helping home health and hospice organizations boost clinician capacity, optimize visit utilization, and deliver timely care when it matters most.
Nurse Triage
We adapt to the level of triage support you need.
Achieve First-Call Resolution
Consistently resolve patient needs with access to nurses that reassures patients and caregivers, coordinates visits, and keeps your care team informed.
Improve CAHPS Scores
Deliver timely, compassionate triage that improves patient satisfaction through closed-loop care coordination and responsive communication.
Reduce Readmissions & Hospice Revocations
Keep patients aligned to care plans with timely triage, early intervention, and continuous support.
Reduce Burnout & Avoid Turnover
Lighten the load on clinicians with efficient triage support that allows them to rest after-hours and focus on urgent patient needs.
How triage with CareXM works:
You deserve the flexibility to choose how patient calls are handled. We'll begin by understanding your goals for support and then tailor a solution that works for you.
Explore our Nurse Triage Platform features today.
See the technology and features that drive our nurse triage solutions and maximize the performance of triage.
Now Featuring AI-Powered Decision Assistance
EMR-Integrated triage with CareXM.
Achieve real-time access and HIPAA-compliant documentation through our partnership with all major EMR platforms. Through our advanced interface, every nurse on our team is equipped to handle calls directly while our integrations eliminate the need for costly EMR licenses for outsourced triage.
Don't see your EMR platform on the list? No problem. We can still work together to find a solution that works best for you.
North Shore improves operations and scales census with 24/7 triage support.
North Shore at Home, part of North Shore Healthcare, provides compassionate hospice care across Wisconsin, offering personalized support, grief counseling, and comfort-focused services tailored to each patient and family.
Get the nurse triage support you need today.
We've helped home health and hospice organizations of all sizes tackle their toughest challenges. Whether you need us to handle your calls or back your team up, we'll help you improve how triage works at your organization.