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Care XM

Medical Answering Service

  • Products
    • Clinical Triage Service
    • After Hours Answering Service
    • Daytime Answering Service
    • Remote Patient Monitoring
    • Appointment Scheduling
    • CXM & CXM Mobile
      • Patient Call Routing
      • Call Analytics & Reporting
      • Secure Messaging
      • Remote Telephony
      • Call Recording
      • Staff Availability & Tracking
  • Who We Serve
    • Hospice
    • Home Health
    • Home/Personal Care
    • Primary care
    • Physicians
    • Hospitals
    • Medical Clinics
    • Palliative Care
    • Pace (MCCM) Programs
    • Pediatrics
    • Pharmacy/Infusion
  • About
    • Our Story
    • FAQ’s
    • Virtual Health News
  • Contact
  • Careers

We connect the expertise of RN’s with technology and data to transform the care experience

  • 24/7 instant access to nurses or care managers
  • HIPAA-compliant instant messaging
  • Reduce 911 calls by 88%
  • 60% savings on phone support expense
Learn More Get Your Free Demo
  • TeleMed
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  • Total Triage
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  • Care XM Experience Management

Transforming the Care Experience

We partner with you to deliver a better, faster, more attentive care experience for the patient, caregiver, and the healthcare provider

  • Staffed with registered nurses and non-clinical professionals

    Staffed with registered nurses and non-clinical healthcare professionals

  • Trained to help patients

    Trained to help your patients and support your team around the clock

  • Committed to operations and helping business thrive

    Committed to streamlining your operations and helping your business thrive

Clinical Triage Service

Clinical Triage Service

  • Licensed RN triage support
  • 24/7 primary and back-up support to supplement your team and reduce burnout
  • Triage protocols customized to meet your needs
Medical Answering and Messaging Service

Medical Answering and Messaging Service

  • 24/7 coverage for call management including appointment scheduling
  • HIPAA-Compliant messaging service
  • Secure web portal integrates your

    medical answering service

    information into one centralized location

CareXM App

CareXM App

  • Automatically connects patients and caregivers to your on-call nurses
  • Routes calls to dedicated CareXM nurses when extra support is needed
  • Easily uploads activity and notes into the patient record
Virtual Healthcare

Virtual Healthcare

  • Facilitates remote care between your staff and patients
  • Offers both video and phone communications via a safe and secure platform
  • Enables more billable events

The CareXM Patient & Healthcare Provider Experience

CareXM quickly connects patients with the care they need in one seamless solution.

Learn How

CareXM routes patient calls instantly, providing fast help when seconds matter.

CareXM routes calls to your nurses first, since the best care comes from the patient’s own nurse.

CareXM routes calls to CareXM nurses only when your nurses need it—after-hours, peak times, anytime.

CareXM sends non-clinical calls to your non-clinical support, providing relief to clinical staff.

CareXM provides backup non-clinical answering services and appointment scheduling.

CareXM business intelligence that improves care, streamlines operations, and reduces burdens on staff.

CareXM integrates with several EMR’s, providing caregivers with critical patient data when it matters most.

CareXM uses HIPAA complaint secure mobile messaging for instant communication between staff.

CareXM connects patients with clinical support for their remote medical devices when they need it.

Patient / Caregiver

Patient / Caregiver

CareXM routes patient calls instantly, providing fast help when seconds matter.

Your Nurses

Your Nurses

CareXM routes calls to your nurses first, since the best care comes from the patient’s own nurse.

CareXM Nurses

CareXM Nurses

CareXM routes calls to CareXM nurses only when your nurses need it—after-hours, peak times, anytime.

Your Non-Clincial Support

Your
Non-Clinical
Support

CareXM sends non-clinical calls to your non-clinical support, providing relief to clinical staff.

CareXM Non-Clinical Support

CareXM
Non-Clinical
Support

CareXM provides backup non-clinical answering services and appointment scheduling.

Reporting & Analysis

Reporting & Analysis

CareXM business intelligence that improves care, streamlines operations, and reduces burdens on staff.

Electronic Medical Records

Electronic Medical Records

CareXM integrates with several EMR’s, providing caregivers with critical patient data when it matters most.

Secure Messaging

Secure Messaging

CareXM uses HIPAA complaint secure mobile messaging for instant communication between staff.

Remote Patient Monitoring

Remote Patient Monitoring

CareXM connects patients with clinical support for their remote medical devices when they need it.

CareXM Mobile

CareXM Mobile

Avoid unnecessary transfers, extended hold times and overall frustrations for patients and caregivers. CareXM Mobile uses the most advanced technology and smart features to provide turnkey call routing and analytics to improve the care experience and business outcomes.

Schedule your free demo today!

Healthcare Management Meets Business Intelligence

  • 52%more time spent on critical care
  • 18%less nurse turnover
  • 32 sec.nurse response wait time
  • 60%savings on phone support expense

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Customer Experiences

CareXM-Clinical Triage Answering Service
We're Ready To Help Your Practice!
Our HIPAA compliant specialized answering service is the solution you need to grow your medical practice.
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Products

  • Products
  • Clinical Triage Service
  • After Hour Answering Service
  • Daytime Answering Service
  • Appointment Scheduling

CXM & CXM Mobile

  • CXM & CXM Mobile
  • Patient Call Routing
  • Call Analytics & Reporting
  • Secure Messaging
  • Remote Telephony
  • Call Recording
  • Staff Availability & Tracking

Stay Connected

Stay Connected
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Who We Serve

  • Who We Serve
  • Hospice
  • Home Health
  • Home/Personal Care
  • Primary Care
  • Physicians
  • Hospitals
  • Medical Clinics
  • Palliative Care
  • Pace (MCCM) Programs
  • Pediatrics
  • Pharmacy/Infusion

About

  • About
  • Our Story
  • FAQ's
  • Virtual Health News

Careers

  • Careers
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