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CareXM

  • Products
    • Clinical Triage Service
    • After Hours Answering Service
    • Daytime Answering Service
    • Remote Patient Monitoring
    • Appointment Scheduling
    • CXM & CXM Mobile
      • Patient Call Routing
      • Call Analytics & Reporting
      • Secure Messaging
      • Remote Telephony
      • Call Recording
      • Staff Availability & Tracking
  • Who We Serve
    • Hospice
    • Home Health
    • Home/Personal Care
    • Primary care
    • Physicians
    • Hospitals
    • Medical Clinics
    • Palliative Care
    • Pace (MCCM) Programs
    • Pediatrics
    • Pharmacy/Infusion
  • About
    • Our Story
    • FAQ’s
    • Home Health & Hospice News
  • Contact
  • Careers
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Telehealth Answering Services
Making Home-Based Care the Most Personal Care
Relieve staff burnout and improve patient outcomes with our proactive approach.
Get Started
  • Telemedicine Services

    Improve Patient Satisfaction Scores

  • clinical triage services

    Provide Better Patient Outcomes

  • Nurse Triage call Center

    Reduce ER Visits

  • home health answering services

    Reduce 911 calls by 88%

  • after hours medical answering service

    Maximize Reimbursements

  • CareXM-Nurse Triage Answering Service

    Happier Staff With Real Work-Life Balance

Remote Care with 24/7 Triage Nurse Alerts
We help your remote patient monitoring teams manage large patient populations. They can easily alert our triage nurses to step in whenever your on-call staff is tied up.
Learn How
Daytime medical answering service

CareXM routes patient calls instantly, providing fast help when seconds matter.

CareXM routes calls to your nurses first, since the best care comes from the patient’s own nurse.

CareXM routes calls to CareXM nurses only when your nurses need it—after-hours, peak times, anytime.

CareXM sends non-clinical calls to your non-clinical support, providing relief to clinical staff.

CareXM provides backup non-clinical answering services and appointment scheduling.

CareXM business intelligence that improves care, streamlines operations, and reduces burdens on staff.

CareXM integrates with several EMR’s, providing caregivers with critical patient data when it matters most.

CareXM uses HIPAA complaint secure mobile messaging for instant communication between staff.

CareXM connects patients with clinical support for their remote medical devices when they need it.

Patient / Caregiver

Patient / Caregiver

CareXM routes patient calls instantly, providing fast help when seconds matter.

Your Nurses

Your Nurses

CareXM routes calls to your nurses first, since the best care comes from the patient’s own nurse.

CareXM Nurses

CareXM Nurses

CareXM routes calls to CareXM nurses only when your nurses need it—after-hours, peak times, anytime.

Your Non-Clincial Support

Your
Non-Clinical
Support

CareXM sends non-clinical calls to your non-clinical support, providing relief to clinical staff.

CareXM Non-Clinical Support

CareXM
Non-Clinical
Support

CareXM provides backup non-clinical answering services and appointment scheduling.

Reporting & Analysis

Reporting & Analysis

CareXM business intelligence that improves care, streamlines operations, and reduces burdens on staff.

Electronic Medical Records

Electronic Medical Records

CareXM integrates with several EMR’s, providing caregivers with critical patient data when it matters most.

Secure Messaging

Secure Messaging

CareXM uses HIPAA complaint secure mobile messaging for instant communication between staff.

Remote Patient Monitoring

Remote Patient Monitoring

CareXM connects patients with clinical support for their remote medical devices when they need it.

Home-Based Care is Preferred Care
9 out of 10 adults age 50+ want to age in place. Scheduled check-in messaging helps our partners stay connected with patients in between visits, avoid unnecessary ER trips, and relieve overburdened staff—boosting patient satisfaction and outcomes.
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Clinical Triage Services
Nurse Triage Call Center
Bring the Nurse Call Button Home
Think of CareXM as an intelligent, virtual nurse call button that:
  1. Contacts the right caregiver—fast
  2. Collects and shares patient activity and follow-ups with the entire team
  3. Engages patients between visits, preventing escalations and 911 calls
  4. Delivers business intelligence that streamlines workflows and staffing
Get Started
The Holistic Approach to Healthcare for Any Team Size
We partner with you to enhance the care experience for patients, caregivers, and admins. Use our complete setup or just the pieces you need for your individual home health/hospice practice or an entire health system.
CareXM-Nurse Triage Answering Service
CXM
Patient Engagement Platform
  • Connect patients to the right caregiver—fast
  • Collaborate real-time on patient care and communication
  • Business intelligence with real time data for actionable insights
  • Staffing tools that provide real, work-life balance for your nurses
CareXM-Nurse Triage Answering Service
Care Triage
Clinical Triage Support
  • After hours and backup triage support 24/7, 365
  • Answer calls in under a minute with intelligent call routing
  • Follow your protocols, answer as white labeled to your organization
  • Reduce ER visits and 911 calls 88%
Nurse Triage Answering Service-CareXM Experience Management
TouchPoint Care
Remote Patient Monitoring
  • Turnkey RPM solutions
  • EMR integrations
  • Patient Surveys and daily interaction
  • Provide personalized care while relieving staff
CareXM-Nurse Triage Answering Service
Care Assist
Medical Answering Services
  • 24/7, 365 after hours medical answering
  • Medical message management
  • HIPAA compliant
  • Improve answer rates and hold times
Get Started
Our Passion:
Partnering to Elevate Patient Care
Our company was built by nurses to continuously improve the patient experience using technologies that empower clinicians. We partner with over 4,500 organizations—large and small—throughout the US.
Healthcare Industries
  • CareXM has been worth its weight in gold and moved us toward our goals in patient satisfaction related to response times and colleague work-life balance.
    Rebecca Labroi
    Goshen Health
  • Our nurses can't imagine going back to life without the app...the results were better than any of us anticipated.
    Chief Administrative Officer
    a California Home Health & Hospice Provider
  • It's a wholistic approach to the caregiver experience that addresses the patient needs, our data needs and the engagement of our own nurses. It makes a huge difference.
    Providence TrinityCare
  • CareXM has been worth its weight in gold and moved us toward our goals in patient satisfaction related to response times and colleague work-life balance.
    Rebecca Labroi
    Goshen Health
  • Our nurses can't imagine going back to life without the app...the results were better than any of us anticipated.
    Chief Administrative Officer
    a California Home Health & Hospice Provider
  • It's a wholistic approach to the caregiver experience that addresses the patient needs, our data needs and the engagement of our own nurses. It makes a huge difference.
    Providence TrinityCare
Learn More

Schedule your free demo today!

Telemedicine
We're Ready To Help Your Practice!
Our HIPAA compliant specialized answering service is the solution you need to grow your medical practice.
Get Started

Products

  • Products
  • Clinical Triage Service
  • After Hour Answering Service
  • Daytime Answering Service
  • Appointment Scheduling

CXM & CXM Mobile

  • CXM & CXM Mobile
  • Patient Call Routing
  • Call Analytics & Reporting
  • Secure Messaging
  • Remote Telephony
  • Call Recording
  • Staff Availability & Tracking

Stay Connected

Stay Connected
fli CareXM - Instagram

Who We Serve

  • Who We Serve
  • Hospice
  • Home Health
  • Home/Personal Care
  • Primary Care
  • Physicians
  • Hospitals
  • Medical Clinics
  • Palliative Care
  • Pace (MCCM) Programs
  • Pediatrics
  • Pharmacy/Infusion

About

  • About
  • Our Story
  • FAQ's
  • Home Health & Hospice News

Careers

  • Careers
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