How To Improve CAHPS Scores in Two Words
December 20, 2021For something as complex as improving patient engagement and CAHPS scores? A concise, two-word answer is at the top of CareXM’s list: Business intelligence. What is CAHPS and Why Does It Matter? Consumer Assessment of Healthcare Providers and Systems (CAHPS) is an annual Medicare and Medicaid Services (CMS) survey to improve scientific understanding of the patient experience.
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A Guide For Entering A Nursing Home
September 28, 2022The decision to seek help for an elderly family member can be overwhelming. Choosing between a licensed care facility, home hospice, or a nursing home requires research and careful consideration. Once the decision is made to move forward with a nursing home, there are some guidelines to follow to be fully prepared for entering a […]
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3 Major Factors That Contribute To Nurse Burnout
September 21, 2022The topic of healthcare worker burnout, especially among nursing staff, has been a hot topic since the pandemic began. While it may seem like a talking point of the past, the reality is that nurses in all areas of healthcare are experiencing high expectations, staffing shortages, and added pressure for patients today in 2022. While […]
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Financial Factors Couples Should Know When One Spouse Needs a Nursing Home
September 14, 2022Marriage is all about communication and compromise, and when one spouse needs a nursing home, that relationship of mutual decision-making is essential. It is no easy choice to make to split up the living situation of a married couple, though it may be in both parties’ best interest. There are many potential reasons why one […]
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Caring for Patients with Alzheimer’s Disease
September 7, 2022Alzheimer’s Disease is a progressive neurological disorder that causes brain cells to die and the brain itself to atrophy. The disease brings memory loss and loss of functionality. Watching a loved one suffer from Alzheimer’s Disease and adjusting to the roll-reversal—children taking care of parents or one spouse taking care of another—can be emotionally difficult […]
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Telephone Triage for Abdominal Pain
August 24, 2022Abdominal pain—pain located between the groin and the bottom of the rib cage—is a common cause for emergency calls. Its sources span a wide variety: illness, injury, infection, organ dysfunction, reaction to medication, stress, and the list goes on. Some causes are more serious than others, but that should never keep someone suffering from seeking […]
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Nurses: A Day in the Life
August 17, 2022Nurses are an essential part of the healthcare system. They work as patient caregivers in both senses of the word. They monitor patient health, treat health conditions, and make decisions for how best to prevent illness and promote health. Nursing is a job that is always on the go, requiring decision making and problem solving. […]
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