Today, “telemedicine is the practice of caring for patients over distance” (NLM). The modern integration of Remote Patient Monitoring (RPM) and virtual visits represents a cutting-edge healthcare strategy that uses remote technology to monitor and manage patient health. Now, RPM and video doctor visits have continued to grow and enhance patient care by enabling early detection, personalized interventions, and easy access to healthcare.
These technologies reduce strain on home health systems by preventing hospital readmissions, optimizing resource utilization, and enhancing efficiency in delivering quality care. Together, RPM and video doctor visits have proven invaluable tools for healthcare workers. They represent a dynamic duo in modern healthcare, leveraging technology and care coordination to drive positive outcomes, boost patient satisfaction, and deliver substantial returns on investment.
The Power of Remote Patient Monitoring
RPM uses medical technology devices to monitor a patient’s health remotely and transmit results to care providers. RPM collects real-time health data on vital signs, symptoms, and other metrics without needing in-person visits. This technology allows healthcare providers to monitor patients’ conditions continuously, providing a comprehensive view of their health status over time (BJM).
RPM provides actionable data by analyzing patient information and detecting deviations from predefined parameters. Algorithms and automated alerts signal potential health issues or symptoms. This timely identification of abnormalities allows healthcare providers to quickly intervene with patients through remote consultations or medication adjustments, preventing complications and improving outcomes.
CareXM is at the forefront of driving flexible, care-driven remote patient monitoring in post-acute care. We are also pioneering new hospice and home health applications, focusing on proactive patient engagement. This strategy helps patients with chronic conditions and longer-term hospice care personally engage better with their healthcare. It includes automated education prompts, daily check-ins, and vital tracking–ultimately reducing provider costs and improving outcomes for all. Thanks to CareXM’s flexible remote patient monitoring solution, our custom device-agnostic platform caters to various patient needs. Reach your patients through virtually any device:
- Live calls
- Interactive Voice Response (IVR)
- SMS/text message, e-mail, or video
- Online patient portals and mobile apps
- Bluetooth-enabled devices
Enhancing Care with Video Visits
“More healthcare providers are offering to see patients by computer or smartphone [and] improved technology has made telemedicine easier, even for those who don’t consider themselves computer savvy.” (JohnHopkins). Video doctor visits offer a convenient and immediate way for patients to connect with their healthcare providers, allowing them to conduct virtual appointments from any location with internet access.
Patients can interact with their providers in real-time via secure video, discussing their concerns, receiving advice, and even showing physical symptoms for a more accurate diagnosis. This eliminates the risk of transmitting disease and accessibility issues due to travel and reduces wait times. Video doctor visits also increase accessibility and personalized care experiences, as providers can tailor their consultations to individual patient needs, preferences, and conditions.
Virtual appointments work alongside remote patient monitoring devices, facilitating timely interventions, monitoring, and follow-ups. They improve efficiency and resource allocation for patients and providers–and the healthcare system as a whole (HHS).
CareXM offers telehealth solutions that seamlessly integrate video, text, and live calls for comprehensive patient engagement. We provide after-hours triage support staffing strategies to help your patients. With new technology and analytics, serving patients goes beyond answering inbound calls. After-hours triage gives patients access to professional medical care on the first call, every time, minimizing delays in receiving care.
Combating Readmissions and Emergency Calls
According to a KLAS research report, one-fourth of healthcare organizations say remote patient monitoring reduces emergency room visits and hospital readmissions, while 38% say the technology results in fewer inpatient admissions. Thanks to proactive management and continuous monitoring of vital signs, symptoms, and abnormalities–timely interventions can be made before emergencies happen.
The dynamic duo of remote patient monitoring and video doctor visits empowers patients and caregivers by increasing a patient’s access to care, promoting patient engagement through care plans, and improving care coordination between caregivers. Healthcare providers can remotely assess patients’ health status through video doctor visits, make quick medication adjustments, and provide care guidance through remote patient monitoring systems, addressing issues before they escalate to emergency levels. These benefits ultimately lead to improved health outcomes, increased satisfaction with care, and a better quality of life for patients and caregivers alike.
Case Study Highlight: Elara Caring & CareXM
Technology has emerged as a powerful ally in providing efficient and patient-centric solutions. Elara Caring, a leading home health, hospice, behavioral health, and personal care services provider, has recently embarked on a transformative journey by implementing CareXM Telehealth and Remote Patient Monitoring.
Elara Caring’s commitment to providing personalized care wherever patients call home is evident in its diverse portfolio of programs. The cornerstone of their approach lies in recognizing and addressing each patient’s unique needs along their health journey. With ElaraConnect–a suite of internal programs designed to identify patient needs and apply virtual oversight to keep them safely at home–the organization takes a proactive stance in managing the health of high-risk CHF and COPD patients, leveraging state-of-the-art monitoring equipment.
“When deciding on a telehealth and monitoring platform, it was important to us to implement a solution that wasn’t ‘One-Size-Fits-All,’” said Regis Zamudio, VP of ElaraConnect. “Not only do we recognize that each patient population is unique, and may require a different monitoring program, but we have plans to expand to further use cases. The CareXM Telehealth platform offers the flexibility we need while still being extremely robust regarding features.”
One of ElaraConnect’s unique aspects is the integration of in-person and virtual visits, providing patients with frequent, real-time opportunities for education, symptom management, and intervention. This hybrid approach acknowledges the importance of face-to-face interactions while harnessing the capabilities of virtual platforms for efficient, cost-effective, and timely care delivery.
Ann Johnson, Director of Clinical Services, Telehealth, heads up this team. “Our clinicians have enjoyed the ease of use of the CareXM platform. We estimate our clinicians are able to monitor more than double that of our previous platform. We see and help more patients.”
Through virtual visits, clinicians can engage with patients in the comfort of their homes, breaking down barriers that may hinder regular in-person interactions. This not only enhances patient convenience but also allows for continuous monitoring and assessment for a more comprehensive understanding of the patient’s health status. A hybrid approach to in-home care also allows Elara Caring to broaden access to services so the team can better serve patients living in rural or hard-to-access communities.
“Our clinicians have enjoyed the ease of use of the CareXM platform. We estimate our clinicians are able to monitor more than double that of our previous platform. We see and help more patients.” Ann Johnson, Director of Clinical Services, Telehealth.
Harnessing the Power of Remote Patient Monitoring and Video Doctor Visits with CareXM Today
CareXM is the kind of experienced clinical partner you can count on to deliver the help you need to elevate your patient and caregiver experiences. Our mission is to help our partners effortlessly anticipate and respond to patient needs with triage technology backed by our on-demand triage team. Whether you need after-hours triage, our cost-saving hybrid triage solutions, or in-house triage call center infrastructure, we help you flex and extend your care so you reach patients in the moments they need help the most. From home health and hospice to health systems and more, CareXM will transform your patient approach to lower operating costs.