Flexible triage solutions for your unique challenges.
We are dedicated to creating a solution tailored to your specific goals - whether it's boosting clinician capacity, optimizing visit utilization, or improving the timeliness of care. With years of experience and a history of helping organizations like yours, we provide the most reliable path to fully resolving patient needs.
Nurse Triage
Whether you need 24/7 nurse triage, coverage after-hours, or HIPAA-compliant care coordination support, we've got you covered.
Patient Engagement
Leverage automated check-ins, virtual touchpoints, medication reminders, and other communication tools to improve patient satisfaction and adherence to care plans.
Medical Answering
Comprehensive message management that helps you answer every patient call, prioritize callbacks, and ensure accurate escalations.
Customize a triage plan that works for you.
You deserve the flexibility to choose how patient calls are handled. That’s why our solutions are tailored to answer your unique challenges. Whether your census is 5 or 50,000, each solution is designed to provide the right level of support, right when you need it.
“Due to increased labor costs, our cost was going to go up by 60%. We partnered with CareXM and implemented a system that gave us more resources, moved us to first call resolution, and was budget-neutral - a really big plus.”
Mike C., RN, BS, AVP After-Hours Operations, Amedisys
What can CareXM do for you?
Lower Costs
On average, we help healthcare organizations reduce costs by 20% or more with strategies that make care delivery more efficient and cost-effective.
Increase Clinician Capacity
Our solutions help you manage fluctuations in census without increasing headcount. Plus, we’ll help you eliminate inefficiencies and develop proactive care strategies.
Improve Outcomes
With first-call resolution, closed-loop coordination, and timely, proactive care, you don’t just improve your operations - you make a positive impact on the communities you serve.
Don't let change stand in the way of better care.
Partner with a team invested in your patients, your staff, and your success. Together, we'll assess your goals, build a plan you can trust, and drive real improvements in care quality and staff well-being.