HIS to HOPE: A Proactive Approach
Patient Engagement
-Webinar
2025-05-21 A practical session on preparing for the HOPE transition—and delivering better comfort, clarity, and care.
The Hospice Item Set (HIS) is going away—replaced by the HOPE tool starting October 1, 2025. This shift from CMS will reshape how hospice teams assess and document patient needs, especially around pain and non-pain symptom management.
In this webinar, we’ll break down what the HOPE transition means—and show how CareXM can help your team get ahead by improving symptom identification, reducing afterhours exposure, and supporting more proactive, coordinated care.
We’ll cover:
- What drives symptom-related calls after-hours and weekends
- How low-cost tech or manual surveys can identify issues earlier, mitigating exacerbation risk in the after-hours
- How CareXM supports earlier interventions and improved coordination