Triage KPIs to Track in 2025
Triage
-Webinar
2025-06-12 Focus on the right data to improve triage performance, team efficiency, and care quality.
Decisions that impact patient care shouldn’t be subjective. Just as providers use evidence-based guidelines at the bedside, home health and hospice leaders need data-driven indicators to make decisions and assess the health of their triage operations.
In this session, we’ll walk through the triage metrics that matter and show you how to use that data to identify gaps in care before they impact your satisfaction and quality scores.
You’ll leave with the framework to build your own triage performance playbook, and be equipped to boost clinician capacity, optimize visit utilization, and improve timeliness of care.
Speakers:
- Si Luo, Chief Executive Officer, CareXM
- Laura Dyer RN, BSN, Sr. Director of Solution Strategy, CareXM
- Caitlin Moreno, Product Manager, Data Platforms, CareXM