How After-Hours Calls Reveal Opportunities to Improve Care Quality

Quality improvement should not begin after a survey finding, rehospitalization, or patient complaint. The strongest organizations identify risk patterns early and act before issues escalate.

Join CareXM and QAPIplus for a thought leadership discussion on how after-hours call data can become one of the most valuable sources for proactive quality improvement in home health and hospice.

What you'll learn:

• How to identify patterns that lead to rehospitalizations, such as unmanaged symptoms, falls, and caregiver uncertainty

• How clinical teams are using call trend data to focus QAPI efforts

• What proactive intervention looks like when it's grounded in real-time patient signals

• How to improve patient experience and care quality while reducing operational burden

This session will explore how greater visibility into after-hours patient needs can help organizations move from reactive response to proactive improvement.

Register now