CareXM offers 24/7 patient appointment scheduling for medical needs. Our telephone services will provide patients answers within seconds of receiving their phone calls. Experts will be able to schedule, confirm, and cancel appointments as needed. CareXM recognizes how patients can become frustrated with phone answering systems that require them to be on hold for several minutes or even cause them to wait several days for a response from their doctor. Let us reduce the added burden appointment scheduling and phone calls can have on your staff by providing a better way to handle patient needs.
Patient satisfaction is one of the top priorities medical providers want to focus on. With the medical industry always changing, it is imperative to take steps to make it easier for patients to receive the quality care they need and deserve. Providers do not have the time to deal with some of the daily housekeeping tasks like appointment scheduling.
Appointment scheduling is stressful, and staff members do not have the time to handle calls 24/7. Our team will step in to provide off-site scheduling services for appointments. Our HIPAA compliant call center makes sure patients receive the quality care they need and can schedule or reschedule appointments quickly and easily.
We make sure every phone call is answered, and patients are connected to trustworthy registered nurses. Each phone call is handled competently with courteous service being one of our highest priorities. With CareXM, your practice is guaranteed never to miss a phone call again. We want to help you grow your business, reduce overhead costs, and help you get back to personalized patient interactions. Learn how CareXM can transform your business by scheduling a consultation today.