Primary Care
Patients expect timely answers from medical providers. CareXM helps primary care providers keep up with patient demands with our expert answering service.
TouchPoint Care: Patient Engagement & Monitoring
- Web-based, scalable RPM solutions
- Compatible with various devices
- EMR Integration
- HIPAA-Compliant
Why CareXM RPM Services
CareXM provides better patient outcomes through efficient data collection, educating patients on their condition, and engaging them through self-directed care for long term behavior change and lowered hospitalization rates.
The result? Higher revenue generation, maximized reimbursement, and most importantly – an enhanced patient and caregiver experience.
5 Simple Steps
Uniquely Engage and Monitor Any Set of Patients
Select a group of patients
Select the questions to ask those patients
Select how to communicate with those patients
Set the schedule including our unique rolling duration
Name the population set of patients
Increase Compliance
Reach Your Patients Through Virtually Any Device
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Live Calls -
Interactive Voice Response (IVR)
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SMS / Test Message
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E-mails
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On-line Patient Portal and Mobile App
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Bluetooth enabled devices
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Video
Who We Serve
Hospice
Answering service for home health and hospice service needs. Our experts are here to ensure a smooth, seamless transition for patient and provider phone calls. Discover how our HIPAA compliant answering service can improve the patient experience.
Home Health
We know it can be hard to manage busy phones and high patient volumes. Our skilled nurses provide answers to patients seeking assistance with home health care questions. Let us help you focus on your patient needs with our professional, caring, and reliable answering service.
Personal Health
CareXM offers personal care answering service to provide patients with timely, reliable answers. We can improve the patient experience by reducing call volume on your staff, allowing you to focus on in-office patient care.
Physicians
We provide HIPAA compliant telephone answering service for physicians. Our experts work closely with your staff to reduce the burden of scheduling and fielding patient questions. Find out how we help physicians improve their practice with our expert answering service.
Hospitals
Patient care is demanding and medical providers need time to meet with patients in the hospital. Our 24/7 hospital answering service helps to free up staff time while we field patient calls, scheduling needs, and more.
Medical Clinics
At CareXM, we offer customized solutions for medical clinics. Our answering services empower medical clinics with training thanks to quality call recording, patient scheduling, and more. Find out how our experts can improve the patient experience and enhance your medical practice.
Palliative Care
Patients expect timely responses from providers. CareXM ensures patient questions and concerns are properly addressed within seconds of calling. Our 24/7 palliative care answering service is the solution you need to handle delicate patient and family requests.
Pace Programs
When patients need assistance with questions, CareXM is there! Our experts field questions for PACE program needs when your call volume is high and you need help. Find out how our powerful, innovative answering service will improve the patient experience.
Pediatrics
Our dedicated professional operators are here to assist with high call volumes for pediatric offices. We can assist in patient scheduling, answering questions, and more. We take care of phone calls so you can focus on taking care of your patients.
Pharmacy/Infusion
CareXM provides specialized answering service for pharmacies and infusion centers. Our experts have specialized training in dosage precision, prescription assistance, and other patient questions.
Hospice
Answering service for home health and hospice service needs. Our experts are here to ensure a smooth, seamless transition for patient and provider phone calls. Discover how our HIPAA compliant answering service can improve the patient experience.
Home Health
We know it can be hard to manage busy phones and high patient volumes. Our skilled nurses provide answers to patients seeking assistance with home health care questions. Let us help you focus on your patient needs with our professional, caring, and reliable answering service.
Personal Health
CareXM offers personal care answering service to provide patients with timely, reliable answers. We can improve the patient experience by reducing call volume on your staff, allowing you to focus on in-office patient care.
Primary Care
Patients expect timely answers from medical providers. CareXM helps primary care providers keep up with patient demands with our expert answering service.
Physicians
We provide HIPAA compliant telephone answering service for physicians. Our experts work closely with your staff to reduce the burden of scheduling and fielding patient questions. Find out how we help physicians improve their practice with our expert answering service.
Hospitals
Patient care is demanding and medical providers need time to meet with patients in the hospital. Our 24/7 hospital answering service helps to free up staff time while we field patient calls, scheduling needs, and more.
Medical Clinics
At CareXM, we offer customized solutions for medical clinics. Our answering services empower medical clinics with training thanks to quality call recording, patient scheduling, and more. Find out how our experts can improve the patient experience and enhance your medical practice.
Palliative Care
Patients expect timely responses from providers. CareXM ensures patient questions and concerns are properly addressed within seconds of calling. Our 24/7 palliative care answering service is the solution you need to handle delicate patient and family requests.
Pace Programs
When patients need assistance with questions, CareXM is there! Our experts field questions for PACE program needs when your call volume is high and you need help. Find out how our powerful, innovative answering service will improve the patient experience.
Pediatrics
Our dedicated professional operators are here to assist with high call volumes for pediatric offices. We can assist in patient scheduling, answering questions, and more. We take care of phone calls so you can focus on taking care of your patients.
Pharmacy/Infusion
CareXM provides specialized answering service for pharmacies and infusion centers. Our experts have specialized training in dosage precision, prescription assistance, and other patient questions.
