Home-Health & Hospice News
Benefits of a 3rd Party Call Answering Service
February 16, 2021There are many reasons that a medical practice can benefit from the use of a 3rd party call answering service. These services can help to improve your customer service and, therefore, improve the experience of your patients. Our team at Care XM can help to provide the ideal call answering services to meet all of […]
Read More →Nurse Triage Medical Answering ServiceTips for Staying HIPAA Compliant
February 9, 2021HIPAA compliance is an incredibly important part of working in the medical industry. Not only is it important to ensure that your staff is following HIPAA compliant procedures, but you will also need to ensure that the other businesses and contractors that you work with are HIPAA compliant too. For example, our call answering service […]
Read More →Nurse Triage Medical Answering ServiceThe Importance of Call Analytics
February 2, 2021Call analytics can serve an incredibly beneficial function for your business. When you use a call answering service, you want to be confident in the quality of these services. Call analytics can help to improve your customer service and retain patients. When you choose a call answering service, you will want to ensure that they […]
Read More →Nurse Triage Medical Answering ServiceTips for Choosing the Right Answering Service
January 19, 2021There are many benefits to hiring a call answering service for your business. These answering services can help to improve the satisfaction of your customers, increase your business’s efficiency, and minimize many potential issues. However, it is important to ensure that you take the appropriate steps to choose the right answering service to meet all […]
Read More →Nurse Triage Medical Answering ServiceIs your Answering Service HIPAA Compliant?
January 12, 2021When you work in the medical industry, it is essential to ensure that you are following HIPAA guidelines. These standards are in place to protect your customers’ sensitive information. Not only do your employees have to follow these standards but everyone that you contract with is also required to be HIPAA compliant. For this reason, […]
Read More →Nurse Triage Medical Answering ServiceTips for Improved Customer Service
January 7, 2021The quality of your customer service will have a direct impact on your customer base. When your clients feel as though you have poor service, they are likely to search elsewhere to have their needs fulfilled. Following the steps to improve your customer service can help your business grow, as well as improve your customer […]
Read More →Nurse Triage Medical Answering Service
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